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Robbery Prevention Tips
Because of several robbery prevention studies conducted by both private
companies and governmental agencies, we now have a better understanding of how
criminals choose their targets. According to most of these studies, the top
deterrents to robbery are:
- Clear windows to increase visibility from the street. When passers-by can
see what is happening inside, there is a greater risk to the robber.
- Good lighting of all areas of the parking lot and around the building.
This will eliminate places where people can hide and will permit others to
"see what's happening."
- Use of a drop-safe so that there is never more than $50 cash in the
drawer. Drop safes don't have to be large or expensive and are easy to
install.
- Posted signs about low cash on hand. Let the criminals know that they
won't get much and it's not worth the risk!
- Trained employees on prevention and response procedures. Establish a
robbery prevention checklist and include regular training for all staff
members. Include directions to cooperate (do not resist) with any person who
threatens personal harm.
- A surveillance camera that is visible in the reception/waiting area.
- Controlled access for the public with
automatically locking doors. Simply using "one-way" doors between the
reception/waiting room and the rest of the hospital can give the staff extra
time to summon help if someone becomes hostile or threatening.

- Making sure the "employee entrance" door is locked at all times. Many
practices have found that installing a "keyless" entry system like the one
pictured here not only alleviates the locked door problem, but also makes it
easy when staff members leave - you don't have to change locks; you just
change the combination.
Click here to view our "Suggested Sources Sheet"
for keyless locks.
- Use of an electronic alarm system with a "panic button" feature to summon
assistance quickly. Most alarm monitoring companies provide continual
protection for a very modest fee.
- Removal of cash from the drawer at night and leaving the drawer open.
- Counting cash away from front desk and windows.
- Specific security issues when employees must work alone. According to
every study thus far, businesses with a single employee on duty were most at
risk of robbery. Establish "accountability" routines when a staff member has
to go to the practice for emergencies or other business during non-operational
hours.
- Installation of peep holes or small windows in exterior doors so that the
staff can see outside before opening the door.
- Storage of money (including checks and credit card slips) in a secure safe
awaiting deposits. Deposits should be made daily to keep the amount of monies
on hand to the minimum necessary for operations.
- No one action alone will deter crime, but by
combining all of these elements into a prevention program, the business
becomes a less inviting target for the planned crime.
Perhaps the best way to "crime-proof" the practice
is to consult the local police. Most police departments have a crime prevention
unit with the sole purpose of providing advice about security, crime prevention
and personal safety. The best part of that service is that it's usually free!
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The information on these pages is excerpted from
The Veterinary Safety & Health Digest,
Copyright 2001 Philip J. Seibert, Jr., CVT All Rights Reserved
No part of this publication may be reproduced for distribution without prior
permission from the publisher. |